HITEC DUBAI, officially endorsed by DTCM, aims to facilitate Tourism Vision 2020.

As part of Dubai’s Tourism Vision 2020, approved by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Ruler of Dubai and UAE Vice President and Prime Minister, Dubai plans to attract 20 million visitors per year by 2020. Dubai is renowned for raising the bar and making the impossible happen. EXPO 2020 will bring a huge influx of international visitors into the UAE and the hospitality industry plays a vital role in securing Dubai’s position as one of the world’s premier tourism hubs.

To help realise this vision, HITEC, the world’s largest hospitality technology exposition and conference brand is debuting in the Middle East, with Dubai as the host city.

HITEC DUBAI, co-produced by Hospitality Finance and Technology Professionals (HFTP) and Naseba, will feature an expo floor with over 40 technology providers showcasing the latest innovations; and a summit for hospitality decision makers and technology providers to conduct business.

HITEC DUBAI’s advisory council has meticulously crafted an educational session with panel discussions, tech talks and workshops that allow hoteliers to discuss solutions that will transform their operations. Smart rooms, loyalty by blockchain, PMS, sustainable technology, all cloud hotels and smart data analytics are just some of the many topics being covered as part of the agenda.

HITEC DUBAI’s advisory council chair and Jumeirah Group CIO, Marwan Al Ali, noted “technology enhances guest experience, reduces costs and increases profitability – all of these are paramount to the region leading up to mega events like Expo 2020 and beyond. I invite all key hospitality stakeholders to make the best use of HITEC’s debut to the Middle East.”

Dubai’s Department of Tourism and Commerce Marketing (DTCM), the principal authority for the planning and marketing of tourism in Dubai, is responsible for helping to realise Tourism Vision 2020 and has also officially endorsed HITEC DUBAI.

“Technology has become the central nervous system of all leading economic drivers in the region including the hospitality industry. We are pleased to receive the endorsement of DTCM for HITEC Dubai, an impact-driven technology show for knowledge sharing, product show-casing and deal-flow within the hospitality industry.” said Naveen Bharadwaj, Production Director of Naseba and HITEC Dubai.

Frank Wolfe CAE, CEO of HFTP, said “Several Middle Eastern stakeholders have attended HITEC in North America over the years and we are very glad to follow their requests and bring HITEC to Dubai for the benefit of the wider industry. DTCM’s endorsement underlines the government’s commitment to industry-wide adoption of technology and innovation.”

For more information, contact Sharath Ravi on +971 44 55 79 13 or email at sharathr@naseba.com


About HITEC Dubai

Hospitality Industry Technology Exposition and Conference (HITEC®) is the world’s largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education and brings together the brightest minds and hottest technologies from across the globe to one place.

Hospitality Financial and Technology Professionals (HFTP®), producers of HITEC, will partner with Naseba, a business facilitation company, to bring the brand to Dubai. Making the event accessible to buyers from the lucrative Middle Eastern market.

The show will offer an education program and exhibits. In addition, HITEC Dubai will feature a summit with one-to-one business meetings that have become the hallmark of Naseba’s platforms. Hoteliers attending the summit portion of HITEC Dubai will be pre-qualified to confirm their purchasing authority, budgets, timelines and solutions of interest.

So far, over 50 sponsors and exhibitors have confirmed their attendance at the event. With more than 500 hospitality stakeholders in attendance, the event is set to be the Middle East’s largest hospitality technology showcase and deal flow platform.



HITEC, the world’s largest hospitality technology showcase will be coming to Dubai on November 14-15 at the Conrad Dubai Hotel.

To plan the event’s educational program, an advisory council of experts with over 200 years of combined industry experience has been formed.

Naseba and HFTP sat down with HITEC DUBAI’s advisory council chair, Marwan Al Ali, the Group Chief Information Officer of Jumeirah Group, one of the largest hospitality groups in the Middle East. 

Marwan Al Ali is responsible for enabling business by deploying functional technology solutions. In our sit down we touched on the following:

  • The impact Expo 2020 will have on Dubai’s hospitality industry 
  • Technology’s role in the region’s hospitality sector 
  • What hoteliers should look for when evaluating technology  
  • What HITEC means to the Middle East  

View the full interview below and register to join Marwan and other hospitality stakeholders from the Middle East at HITEC DUBAI. 


Agilysys Announces New Mobile Capabilities in Latest Release of Industry-Leading Property Management System
LMS 7.4 Includes Add-On Functionality for SMS Messaging, Mobile Pre-Check-in and Check-out, Mobile Housekeeping and More

ALPHARETTA, Ga. — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the latest version of its Lodging Management System® (LMS) property management solution. LMS 7.4 includes a wide range of new industry-leading features and add-on functionality that will allow customers to dramatically improve operations and ensure the security of guest financial data. New functionality includes mobile pre-check-in and upsell, mobile check-out and housekeeping, as well as rGuest Seat dining reservations.

Agilysys LMS is recognized as one of the hospitality industry’s premier property management solutions, with automation for every aspect of hotel operations, including reservations and credit card processing, accounting and housekeeping, activities scheduling, food and beverage sales, online reservations, remote check-in and more. Leading global properties rely on LMS’s flexibility and ease of use to increase productivity, maximize revenue per guest and ensure repeat business.

The latest version of LMS builds on its success as a market-leading property management system, with enhancements based on enhancing the guest experience, input from customers, and analysis of future trends. LMS 7.4 features new add-ons for mobile pre-check-in that allow the hotel to offer room upgrades and service enhancements that increase the bottom line, room ready messaging, digital check-out, and mobile housekeeping. LMS 7.4 is designed to help gaming resorts and hotels grow revenue opportunities with upsell automation, make lasting connections that enhance guest satisfaction, and boost efficiency of staff and operational workflows.

Other LMS 7.4 enhancements include:

CMS Enhancements
Improved ACSC integration allows for separate LMS and ACSC instances, removing the need to take ACSC down in order to upgrade LMS
A new web view of in-house guest and audit reports
Larger cashiering screen size, allowing more information at a glance
Automatically capture and direct bill guest folios at check-out
Line comp, or transfer multiple tickets at the same time
Additional quick keys to see in house guests or arrivals
Enhanced integration with multiple Casino Management Systems
“Agilysys continues to transform the hotel technology landscape with the latest version of the LMS property management system,” said Eileen Bennett, Director of Product Engineering at Agilysys. “LMS has always set a high standard, with unparalleled reliability and a wide range of features and functionality. Now, our industry-leading system delivers even more powerful capabilities, with enhancements that enable properties to streamline operations, boost efficiency and make more profit-driven decisions, all while delighting guests and building passionate guest loyalty.”


About Agilysys
Agilysys is a leading technology company that provides innovative point-of-sale, property management, inventory and procurement, workforce management, analytics, document management and mobile and wireless solutions and services to the hospitality industry. The company’s solutions and services allow property managers to better connect, interact and transact with their customers by streamlining operations, improving efficiency, increasing guest recruitment and wallet share, and enhancing the guest experience. Agilysys serves four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. Agilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA. For more information, visit www.agilysys.com.