Hotel PCI Compliance 101: Compliance vs Certification
Hotel PCI Compliance 101: Compliance vs Certification

Sertifi Blog · 16 Dec

PCI certification can enhance your company’s PCI compliance. Although the two may sound similar, and in many cases are, there are subtle differences

GDPR: Accor subject to a fine of 600,000 euros
GDPR: Accor subject to a fine of 600,000 euros

VENZA Blog · 18 Aug

The French hotel group is accused of having carried out "commercial prospecting without the consent of the persons concerned" and of "not having resp

Cybersecurity revenues in tourism sector poised to exceed $2 billion in 2025, says GlobalData
Cybersecurity revenues in tourism sector poised to exceed $2 billion in 2025, says GlobalData

GlobalData Plc · 14 Jul

As the tourism sector has undergone a digital transformation, the wealth of personal customer data that the industry stores has exploded, leaving the

How to Optimize Data Security at Hotels
How to Optimize Data Security at Hotels

Hotelogix · 13 Apr

Data – it’s the currency of the modern age. The truth is that information is far more valuable than cash, which is why a growing number of criminals

Hotels in hackers’ sights as technology replaces personal touch
Hotels in hackers’ sights as technology replaces personal touch

Financial Times · 12 Apr

Hotels and hospitality businesses are now the third most targeted by cyber attackers of all industry sectors. Despite being bricks-and-mortar enterpr

E-Skimming Attack Increases Compromise Customer Payment and Personal Data

HFTP Connect · 6 Apr

SecurityMetrics has shared this informational article with HFTP members and stakeholders after discovering a major increase in skimming tactics, espe

What Mail Privacy will Mean for Marketers
What Mail Privacy will Mean for Marketers

Revinate Blog - Key Trends in Hospitality · 29 Mar

You might have read our post on mail privacy, Apple's Mail iOS Upcoming Updates and Privacy Changes: What it Means for Hospitality Marketers, guiding

Why hotels need "visibility" to avoid data privacy liability
Why hotels need "visibility" to avoid data privacy liability

Hotel Law Blog · 8 Mar

The rules around data privacy and cybersecurity are constantly evolving. In order to protect themselves from liability, hotel owners should pay atten

Focus on your system in 2022: future-proof PMS for Europe
Focus on your system in 2022: future-proof PMS for Europe

Focus on your system in 2022: future-proof PMS for Europe
By Wolfgang Emperger

The light at the end of the tunnel is, at last, getting brighter, countries are loosening their restrictions, and travel is on its way back. Some say

Keeping Your Data Safe: Ransomware, Crashes, and Backups, Oh My!
Keeping Your Data Safe: Ransomware, Crashes, and Backups, Oh My!

Keeping Your Data Safe: Ransomware, Crashes, and Backups, Oh My!
By Warren Dehan

Is your hotel’s data protected? What if your hotel lost access to its data overnight? A situation like this would be more than an inconvenience, it w

5 Ways To Help Employees Understand Data Privacy
5 Ways To Help Employees Understand Data Privacy

VENZA Blog · 19 Jan

Here are 5 ways to help employees understand data privacy. Use these steps at your organization to promote privacy and data security.

JMBM Global Hospitality Group
Hotel Data Security: Challenges to Address in 2022

Hotel Data Security: Challenges to Address in 2022
By Jim Butler, Robert E. Braun
JMBM · 3 Jan

As hotels find new ways to use technology to attract guests and enhance their properties, they need to remain aware of the security challenges these

HFTP and NCA Publish Resource: “Comprehensive Practices in Club Cybersecurity”
HFTP and NCA Publish Resource: “Comprehensive Practices in Club Cybersecurity”

HFTP · 13 Dec

Hospitality Financial and Technology Professionals (HFTP®) and the National Club Association (NCA) have partnered to develop a resource designed to p

Hospitality and the Technology Concerns Behind that Welcoming Smile that Greets You When You Walk Through the Door
Hospitality and the Technology Concerns Behind that Welcoming Smile that Greets You When You Walk Through the Door

Hospitality and the Technology Concerns Behind that Welcoming Smile that Greets You When You Walk Through the Door
By Jonathan Morales
Heritage · 3 Dec

As we move towards the end of a roller coaster of a year for our industry, the ever so popular pineapple, the early symbol of hospitality, has taken

Saudi Arabia's New Personal Data Protection Law
Saudi Arabia's New Personal Data Protection Law

Revinate Blog - Key Trends in Hospitality · 2 Nov

Following a series of global data protection laws, Saudi Arabia approved the Personal Data Protection Law (PDPL) in September 2021. The law will go i

Playing Your Cards Right: Everything you need to know about strong customer authentication
Playing Your Cards Right: Everything you need to know about strong customer authentication

CWT · 19 Oct

You have likely experienced strong customer authentication (SCA) in your personal credit card transactions. Think about when you are asked to add a s

Guests' First-Party Data: The Priceless Asset Hotels Can Get
Guests' First-Party Data: The Priceless Asset Hotels Can Get

trivago Blog · 4 Oct

Third-party cookies--we love to hate them. Although they've enabled website visitor tracking, data collecting, and retargeting over the years, consum

Cendyn
How to prepare for Apple’s Mail Privacy Protection

How to prepare for Apple’s Mail Privacy Protection
By Nicki Graham
Cendyn · 1 Oct

As of September 20, 2021, Apple released their latest operating systems: iOS 15, iPadOS 15, watchOS 8, and macOS Monterey. With these updates, many u

Groups360 Achieves SOC 2 Type 2 Compliance as Part of Continued Commitment to Customer Confidentiality and Data Protection Worldwide
Groups360 Achieves SOC 2 Type 2 Compliance as Part of Continued Commitment to Customer Confidentiality and Data Protection Worldwide

Groups360 · 23 Sep

Groups360, the leading online marketplace for meetings and events, today announced that GroupSync™, the company’s cloud-based solution for meeting pl

China's new personal data privacy law
China's new personal data privacy law

Revinate Blog - Key Trends in Hospitality · 20 Sep

A new law has been passed by China's National People's Congress regarding user data privacy. The law, called the Personal Information Protection Law

Cendyn
The Importance of Clean Guest Data

The Importance of Clean Guest Data
By Elena Ivanova
Cendyn · 15 Sep

Data is like gold for hotel marketers — but only if it’s good data. Learn all about how bad data can make your marketing fall flat, and discover our

Travel Singularity
The Looming Death of Third Party Cookies and Its Impact on Hotel Marketing

The Looming Death of Third Party Cookies and Its Impact on Hotel Marketing
By Simone Puorto

Many hoteliers leave marketing up to the experts. They have enough to manage without having to know the ins and outs of SEO, open rates, and conversi

VENZA
Going to HITEC 2021? What You Should Know About Travel and Event Cyber Security Risks

Going to HITEC 2021? What You Should Know About Travel and Event Cyber Security Risks
By Jeff Venza
VENZA · 8 Sep

As anyone in the hospitality industry is undoubtedly aware, it is finally that time of year again. The Hospitality Industry Technology Exposition and

Groups360 To Partner With PCI Security Standards Council To Help Secure Payment Data Worldwide
Groups360 To Partner With PCI Security Standards Council To Help Secure Payment Data Worldwide

Groups360 · 2 Sep

Groups360, the leading online marketplace for meetings and events, announced today that it has joined the PCI Security Standards Council (PCI SSC) as

Cendyn™
How Privacy Protection is Changing Email Marketing

How Privacy Protection is Changing Email Marketing
By Robert Schimmel
Cendyn™ · 9 Jul

Privacy is the issue on most people’s minds these days when it comes to technology, and companies are responding by giving users more control over th

NYUSPS Jonathan M. Tisch Center for Hospitality and Tourism
Google’s delay in eliminating support for third-party cookies gives hotel marketers another chance to get it right

Google’s delay in eliminating support for third-party cookies gives hotel marketers another chance to get it right
By Max Starkov
NYU · 25 Jun

Background: Yesterday Google announced it was delaying the end of its support of third-party cookies from 2022 to “late 2023.” According to Google th

Ramping Up Hotel Internal Controls Post-Pandemic
Ramping Up Hotel Internal Controls Post-Pandemic

Ramping Up Hotel Internal Controls Post-Pandemic
By Neil Grammer

With two major “black swan” events within 12 years of each other, we can learn from the 2008 financial crisis to help ensure internal controls and bu